Learning & Talent Development Leader · Facilitator · Behavioural Consultant

Matrideep Dhar

"I help organisations build leaders people actually want to follow."

19+ years of global experience across BFSI, Pharma, Consulting, Technology & BPO — designing and delivering high-impact capability solutions, leadership programmes, and digital learning transformations that move the needle on real business outcomes.

Explore My Work Let's Talk
19+ Years Global
15+ Years in L&D
4,500+ Facilitation Hours
95% CSAT Delivered
25K+ Workforce Led
25% Faster Productivity
18% Attrition Reduced
30% Digital Adoption ↑

Where Strategy Meets Human Capability

I'm an enterprise L&D leader and behavioural facilitator with over 19 years of global experience — 15 of them in Learning & Development — spanning BFSI, Pharma, Consulting, Technology, and BPO environments.

My work sits at the intersection of business strategy and human performance. I translate organisational goals into capability solutions that stick — through sharp diagnostics, bespoke design, and facilitation that drives real behaviour change, not just training hours.

From architecting enterprise L&D strategy for 25,000+ employees at Capgemini, to leading AI-enabled LXP transformation at Deutsche Bank across APAC, EMEA and NA — I've consistently positioned learning as a strategic business enabler, not a support function.

I'm a DiSC Certified Behavioural Analyst, Franklin Covey Certified Facilitator, and NeuroLeadership Certified Facilitator — which means I bring rigour, science, and structure to every room I walk into.

Current Base
Kolkata, India
Open to Relocation & Remote
Experience
19+ Years Global
15+ Years in L&D
Led L&D For
Deutsche Bank · PwC · Novartis · Capgemini
Affiliations
ATD Member
SHRM Member
Facilitation
4,500+ Hours
Global Cohorts
Industries
BFSI · Pharma · Tech · Consulting · BPO
Supervisor Edge™

Behavioural & Managerial Effectiveness
for Supervisors, Team Leaders & People Managers

E
Engage
Build trust, psychological safety and the human foundations that make teams perform.
D
Drive
Set clear direction, align priorities, and mobilise teams toward shared results.
G
Grow
Coach, develop, and unlock the potential in every individual on the team.
E
Execute
Deliver with accountability — building a culture of ownership and measurable outcomes.
Audience Spectrum
Early Career & Freshers
Individual Contributors
Supervisors & Team Leads
First-Time & Mid Managers
Senior Managers & Heads
Leadership & C-Suite

Services Designed for
Measurable Business Impact

01
Enterprise L&D Consulting
End-to-end L&D strategy design, capability architecture, TNA/TNI, learning governance frameworks, and ROI-aligned learning roadmaps for enterprise organisations.
L&D Strategy TNA/TNI ROI
02
Leadership & Behavioural Facilitation
Bespoke MDP, LDP, HiPo and behavioural facilitation for managers and leaders — using DiSC, NeuroLeadership, Franklin Covey, and Marshall Goldsmith methodologies.
MDPs LDPs DiSC Coaching
03
AI-Enabled Digital Learning
LXP/LMS deployment, AI-driven content transformation, role-based learning pathways, and digital adoption strategy — built for scale across geographies.
Degreed Cornerstone AI LXP
04
New Hire Onboarding & Induction
Structured onboarding programmes that cut time-to-productivity by up to 25% — blending ILT, vILT, digital modules, and immersive experiences.
Onboarding ILT Blended
05
Sales Enablement & Service Excellence
Frontline capability programmes for sales, customer service, and client-facing roles — including consultative selling, client delight, and cross-sell enablement.
Sales Customer Service Consulting Skills
06
Custom Content Development
Bespoke learning content designed for your culture, context, and audience — ILT guides, e-learning modules, microlearning, toolkits, and facilitator academies (TTT).
Articulate Microlearning TTT

Five Domains.
Hundreds of Programmes.

🎯
Leadership & Management
  • First-Time Managers
  • Managers as Coaches
  • Women in Leadership
  • Executive Presence
  • Hi-Po Leadership
  • MDPs & LDPs
💬
Communication & Influence
  • Business Communication
  • Art of Persuasion
  • Presentation Skills
  • Assertiveness
  • Difficult Conversations
  • Email Etiquette
🧠
Behavioural Effectiveness
  • Emotional Intelligence
  • Conflict Resolution
  • Mindful Listening
  • Stress Management
  • 7 Habits (Covey)
  • Brand YOU
📈
Sales, Service & Commercial
  • Sales Enablement
  • Consultative Selling
  • Customer Delight
  • Client Service Excellence
  • Trusted Business Advisor
  • Cross-Sell Capability
Digital, AI & Innovation
  • GenAI Literacy
  • Design Thinking
  • LXP Adoption
  • Digital Storytelling
  • Learning in Flow of Work
  • Change Readiness

How I Work

01
Diagnose
Deep-dive TNA/TNI. Align with business goals, stakeholders, and performance gaps before a single slide is designed.
02
Design
Bespoke content built for your context, culture, and people — never off-the-shelf, always aligned.
03
Deliver
Scenario-led, experiential facilitation across ILT, vILT, blended, and self-directed modalities — that drives real behaviour change.
04
Measure
CSAT, NPS, ROI, and sustained behaviour change tracked — because what gets measured gets improved.
ILT
In-Person, Classroom
vILT
Virtual, Live Facilitated
Blended
Multi-modal Journeys
Self-Directed
Digital & LXP-led
Micro
Short-burst Learning
Cohort
Half · Full · Multi-Day

A Career Built Inside World-Class Organisations

My L&D career has been shaped by leading capability strategy from within some of the world's most respected organisations — and delivering learning solutions for their global enterprise client ecosystems.

BFSI
Deutsche Bank HDFC Bank
Consulting & Tech
PwC Global Acceleration Centre Capgemini IBM Daksh Wipro BPO
Pharma
Novartis Healthcare
BFSI
Citigroup
Technology
Dell Hewlett-Packard British Telecom
Diversified
Boeing General Motors The Coca-Cola Company Diageo Worley Syngenta
BFSI
Pharma
Technology
Management Consulting
BPO / GCC
Manufacturing
FMCG
Startups

Certified. Rigorous. Results-Led.

🎯
Certified Behavioural Analyst
DiSC · TTI Success Insights
Certified Facilitator
Franklin Covey
🧠
NeuroLeadership Certified Facilitator
NeuroLeadership Institute
🌟
Leadership & Team Development
Marshall Goldsmith
🤖
Generative AI Foundations
UpGrad × Microsoft
⚙️
Lean Six Sigma Yellow Belt
Process Improvement
🎨
Design Thinking & Storytelling
Certified Practitioner
📚
ATD & SHRM Member
Global Professional Bodies

Ready to Build Something Meaningful?

Whether you're looking to transform your organisation's learning culture, develop your leadership pipeline, or bring in a seasoned facilitator for a high-stakes programme — let's talk.

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